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Home » » How to find out Cignal Cable Account Number

How to find out Cignal Cable Account Number

Text CIGNAL SC <12-digit card="" no.="" smart=""> to 5353(Php1.00 per text for Smart and Php2.00 per text for Sun subscribers)
To know your Smart Card Serial Number


1. Gently pull-out the smart card from the Cignal Box 


(Refer to images below depending on your set-top box type)


*Gently pull-out the smart card.

* Flip open to access the smart card.

* Flip open to access the smart card.

*Gently pull-out the smart card



2.  Flip card to locate the smart card number on the backside of card. The 12-digit smart card number appears in this format: 0000 00XX XXXX








3. Using your Smart or Sun mobile phone, text: CIGNALSC<12-digit card="" no.="" smart="">








4. Send message to 5353







5. A text message will be received with the customer's account number. 

Source: Cignal
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